Vinted Users Share Frustration Over Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Online Platforms Reaction
Many shoppers and sellers are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.